Based on 857 reviews

  • Tap Experts: With more than 10 years of experience, our tap installation services are highly recommended and reputable. Installation works are carried out by well-trained and highly experienced specialists.
  • One-Stop Tap Services: We provide one-stop supply and install services for our clients, saving them the hassle of liaising with multiple contractors.
  • Wide Range of Tap Brands: We are able to supply a wide range of tap brands includes Grohe, Kohler, Fidelis, Arino, Rubine, and more, for our customers to pick the suitable choice.

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Best-Selling Tap Brands

We are an authorized service agent for all the high-quality tap and faucet brands you see below!

Arino Rubinetterie Italy have products that can cater your needs from your kitchen to your bathrooms. They produce sanitary wares that are affordable, functional, and can withstand the test of time. Most of all, they offer Italian designed sanitary wares for both residential and commercial usage.

Sanitary ware products from Fidelis maintains good hygiene standards, which is ideal to use in the kitchen, bathroom and commercial public restrooms. Till today, Melior’s/ Fidelis range of products is still constantly expanding and improving to bring you an even better get more info sanitary environment.


Grohe, being one of the leading global brands, continues to pursue their brand values of technology, quality, design and sustainability, seeking to offer the “Pure joy of water”. This brand offers complete products from bathrooms and kitchens, and not only do they believe in producing top-notch products but they also need to push for sustainability.


Kohler Company is one of the largest privately operated firms in the United States. Unlike others that were once public companies but were taken private through debt-ridden leveraged buyouts, Kohler has always been owned and run by a circle of family members who descended from the founder. One of Wisconsin’s largest employers, Kohler is best known for its line of baths, sinks, toilets, and other bathroom fixtures.

Focused on customer needs, POZZI develops intelligent, life-improving, and sustainable product solutions that provide meaningful added value.

Why Choose Us?


Buying home products is now as easy as messaging a friend. The true online-only experience - a one-stop shop for all your home product needs.



Send us a message and we will fulfill the rest! No bot conversations. Text and chat with our friendly and responsive customer support specialists in real-time at our available hours: 0900 – 2100 (Everyday, Mon to Sun!)



We help you find the product(s) that best suits your unique needs. Get suitable recommendations from reputable brands, order and get it delivered/installed!


Get suitable recommendations out of 1000s of Products from reputable brands! We are the listening ear and guidance specialist you need to make sense of the thousands of home and bathroom supply products in the market. Contact us now!





Chat with us on Whatsapp! Share your situation and budget considerations with us.



Get suitable recommendations all in real-time!


Supply Plus Installation

If you need installation services, our handymen are available to deliver nothing but satisfaction.

Our Trusted Clients

We have clients Island-wide that continue to avail our services and products. Here are some of our trusted customers:


Customer Reviews About Our Tap Services

Edwin Low
Edwin Low
07:13 23 Sep 23
Technician is experienced and efficient. Took less than an hour to replace 2 water heaters.
Mijan & Pandian were extremely professional in their work. They completed changing 2 water heaters and repairing the ceiling in one morning.
chitera rajamanickam
chitera rajamanickam
03:01 01 Sep 23
I'm happy with the service provided. I changed water heater tank and did some additional plumbing work. The staff seems very knowledgeable and was good in explananing things. Highly recommended.
00:44 10 Aug 23
needed to replace a leaking water heater storage tank urgently. Vendor was able to quickly scheduled an earliest date/time for installation like on 9 Aug (i contacted them on 7 Aug)! Appreciate that alot!Work was well done. Initially the tank was a little slanted - saw it at the end when the job was completed. Told the installer that it looks slanted and he immediately proceed to adjust it willingly and without hesitation (the re-adjustment requires him to remove the connected piping and screws again, which is alot of work). It was a job well done!
Stephanie Mak
Stephanie Mak
11:14 16 Jul 23
They did a fantastic job of installing the water heater and patching up the false ceiling. They clean up well too. Thank you.
Em N
Em N
07:25 07 Jul 23
Was informed by an electrician who was helping us with a power trip that our leaking storage water heater was a safety hazard and needed to be replaced asap. Contacted water heater city via WA on the same day in the evening and got a very quick response and a slot to change the water heater the following day. The technician Casmir arrived on time and proceeded to change the heater efficiently and professionally. Would recommend
Nichole Tan
Nichole Tan
07:39 30 Jun 23
Casmir is friendly especially to my dog as i did not have to lock up my fur baby in a room while he is doing his job:) can be stressful for my baby if lockup. After the work is done, he takes time to explain and demo to me how to use the new water heater. Thank you so much.
Teo Sheng Yang
Teo Sheng Yang
09:18 27 Jun 23
Kumar was professional and skilful in installing my water heater.
Jo Lim
Jo Lim
07:33 14 Jun 23
Changed new water heater. Mr Ladi was on time, polite and did a good job. He kept the work area clean after he's done. Thank you Mr Ladi!
Daniel Asto
Daniel Asto
04:10 31 May 23
Excellent service from the moment we interacted with the company.The technical staff were professional and installed two new water heaters perfectly, with a minimum of mess despite having to cut the ceiling. They were also very friendly and polite.Would not hesitate to recommend and will use them again for future services!
06:23 21 May 23
The technician, Kumar did a very excellent job on installing the water heater. He is fast and did a precise installation.
Azlin Ali
Azlin Ali
01:24 07 May 23
Casmir did a good job replacing our broken water heater. He was on time, professional and did the job without any mess left behind.
Jimmy Tan
Jimmy Tan
14:12 02 May 23
The plumber, Ladi, replaced my damaged water heater professionally and promptly. The charges may be very slightly higher than those single plumber but the impression I got is that the company is structured, professional and backed up by a responsive virtual customer support unit. Thank You!
waikit kok
waikit kok
06:22 01 May 23
Pandian is very punctual and able to resolve the issue quickly. The water heater installation was done in a precise manner (and no cutting of ceiling required). Thank you for the good job.
Juliana Jumaat
Juliana Jumaat
08:02 16 Apr 23
Unfortunately my 8 year old water heater kaput and tripped the breaker last night. Googled storage water heaters and found out about these guys. So, enquired them on their services and was replied back on the next morning(Sunday). Asked him for a recommendation and was quoted another similar model from Rubine. Arranged for an installation appointment and to my surprise a slot in the afternoon on the same day was given.Installer who is Mr Pandian gave a call and requested if he could come earlier which is better news for me since I need to go out in the evening. He came on the newly arranged time and within an hour everything was done. He even helped to clear up the dust in the toilet caused by the drilling of the wall. Thumbs up to this guy!Overall wouldn’t hesitate to recommend this company for your water heater needs! Fast and efficient service!
wong zhihan
wong zhihan
08:31 11 Apr 23
Fantastic onsite service by the team led by Mijuan. Change of Rheem water heater to Joven above false ceiling was completed within an hour with minimal disruption to the ceiling board. Was also pleasantly surprised at the false ceiling patch and paint final quote which was pro rated and lower than initially provided.
Seow Bee Hian
Seow Bee Hian
02:59 11 Apr 23
Mr Mijan arrived on time with good attitude. He replaced our water heater efficiently (took about 1hr+ in total)
Alex Lim
Alex Lim
09:59 10 Apr 23
Kumar the tech is very professional in what he does, the office staff is very prom in their reply and recomandation of water heater to used as a replacment
Allan Ng
Allan Ng
12:58 03 Apr 23
They were very responsive to my queries via whatsapp and were able to schedule a technician to come the next day for an inspection. After which, we decided to replace the water heater/tank. On the day of the installation, the technician Casmir and his crew were punctual and professional. They worked quietly and fast. I highly recommend their service.
Soren Bjerg
Soren Bjerg
09:25 01 Apr 23
Quick installation of water heater by courteous and professional team. Cleaned up after completing the work
Julia Bong
Julia Bong
08:02 26 Mar 23
My old water heater was spoiled so I google the best heater in town. Found this company and decided to give it a try since all the reviews was good. Indeed the reply was responsive and confirmed the new heater the next day. Ladi came on time and help us to remove the old one fixed the new one. Apparently the heater switch also spoiled and he is so kind to help us checked and changed. Hubby went down to buy the new switch and Ladi help us to change. Appreciate all the professional service.
Paul Xavier
Paul Xavier
10:44 25 Mar 23
Very responsive to queries and very smooth transaction overall. Special thanks to Mr. Kumar for neatly installing the water heater and answering all my queries patiently. He ensured everything was well installed and working and also advised well on the dos and donts. Overall a very pleasant experience dealing with Water Heater City Singapore. Definitely recommended for your plumbing needs.
Mister Boey
Mister Boey
08:10 25 Mar 23
The whole experience from start to finish was very pleasant. I contacted them via WhatsApp and received advice on the type and model of water heater and a quote. The technician, Casmir, was on time (he was actually a little early) and was very courteous and professional. He completed the water heater replacement in about 30 minutes 👍
Wai Yen Wong
Wai Yen Wong
06:16 09 Mar 23
Mr Mijan, who was assigned to change my Rheem 55L water heater was professional in the way he carried out his job. He carried out the work carefully and did not rush through it. He was very skilful that he did not need to cut our false ceiling to replace our 55L water heater. On top of it all, he was a cheerful worker which put me at ease.He also gave detailed instructions on how to register the heater for warranty.It was very easy to schedule the installation as all communication was done through WhatsApp. The responses were very fast.
Liu Jopu
Liu Jopu
06:21 01 Mar 23
The water heater replacement was done pretty fast! The patching of the false ceiling was nicely done. They also help to rinse the place after all the work are completed to keep the place clean.
Peiguan Cai
Peiguan Cai
04:08 24 Feb 23
Very responsive and professional. Mijan was very helpful in replacing our water heater - will recommend!
Sibil Soman
Sibil Soman
04:00 22 Feb 23
Excellent Service. Booking appointment was easy and response was fast and provided the details i requested. Mr Mijan did a excellent clean job in installation of the water heater. He was professional and answered my doubts
Pamela Ng
Pamela Ng
06:04 10 Feb 23
When my water heater storage tank started leaking, I contacted a couple of companies to enquire and get a quote. Water Heater City was very responsive and helpful with their recommendation. All this coordination, including scheduling of work was easily communicated via WhatsApp. Other than that, they were transparent with their pricing. Mijan, their installer with his colleague arrived on time to do their work and completed it swiftly. The only downside was they couldn’t allocate a slot earlier (I had to wait over a week) because their schedule was packed, but I suppose that means a lot of people find them credible and engage their services.
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Common Types of Taps

Do you know there are various ways to save on your water bill and one of them is choosing the right tap for your home? Here’s a list of common types of faucets to inform you on your buying decision. 

  • Ball faucet
  • Disc faucet
  • Cartridge faucet
  • Compression faucet
  • Touchless faucet
  • Deckplate faucet
  • Wall Mounted faucets
Most Common Tap Problems

Having issues with your sink is bad enough, but not knowing what are the causes of some of the common faucet problems can be a frustration in not knowing how to solve it. Here are the common faucet problems you should know about:

  • Leaks
  • Low Pressure
  • Faulty Installation
  • Rust
  • Malfunctioning Faucet Sprayer
  • Loud Faucet Noises
  • Water Tap Not Running
Common Causes Of Leaky Taps

Recognizing the early signs of a leaky faucet is key so that you can prevent your water bills from rising unnecessarily. Here are the common causes of leaking taps:

  • Loose parts
  • Issues with washers
  • Worn out or broken O-rings
  • Issues with the valve seat
  • Calcium or Lime Build-up
  • Bad Seals
  • Broken Plumbing
  • Improper Installation of the Washer
What You Need To Know About Taps

There is so much to consider when purchasing a water tap. Which is why, we listed the things you need to know about your taps, to determine the most suitable for yourself.

  • The style of the tap
  • The practical function of the tap
  • Price of the tap
  • The water efficiency of the tap
  • Spout height and reach
  • Material of the water tap valve
  • Finish of the tap
  • Brand of tap
  • Type of Water Tap
  • Water Tap Features & Mechanism
  • Water Tap Designs
How To Maintain Your Taps To Keep It Looking Shiny

Without a fully functional and properly installed water softener, there is no doubt that you may easily lose hope in your efforts to keep these gems spotless. Here is a list of practices you need to inculcate for ever-shining faucets.

  • Regular cleaning
  • Properly clean the faucets
  • Work on the stains
  • Apply a white vinegar for grime


What do I need to do when I experience a problem with my unit?

Please reach out to us directly. Our specialists will be able to identify the root cause of the problem and advise the corresponding solutions.

  • If the issue(s) lies with the installation/workmanship for products which we engaged to install, we will be able to rectify it directly.
  • If the issue(s) lies with the installation/workmanship for products which we were not engaged to install, we will recommend you to liaise with the installer responsible.
  • If the issue(s) lies with the product itself, we will recommend you to contact the respective customer service centre directly.
What is covered under the warranty?

Installation/Workmanship Warranty

For any issues with the installation or workmanship, please feel free to reach out to us directly.

Product Warranty

Different product models have different warranty periods and coverage. These information are typically available on the product pages itself.

For more information, please contact the respective customer service centre directly.

What happens if I need to repair my unit after the warranty?

Please contact the respective customer service centre for any queries relating to the product warranty.

If I have lost my warranty card or my document for proof of purchase, am I still entitled for warranty claims?

Warranty card and proof of purchase must be available for any warranty claims.

My product's warranty period has expired. I have just engaged the manufacturing brand for their service on my product. For how long is my product insured?

Please contact the respective customer service centre for any queries relating to the product warranty.

In Partnership with our Services Partner

Mr Plumber Singapore is the #1 recommended plumber in Singapore and the best-reviewed on Google and Facebook. They provide one-stop plumbing services which includes Plumbing ChokesPlumbing InstallationsPlumbing LeaksWater Heater InstallationToilet Bowl Installation, and Tap Installation.

With a team of plumbing specialists who are PUB-licensed and BCA trained, Mr Plumber is able to offer HDB plumbing and Emergency plumbing services as well. Over the years, they have served thousands of satisfied customers ranging from residential to commercial plumbing works.

Learn more about Mr Plumber Singapore:

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